ENROLMENT INFORMATION

For prices or if you wish to enrol on a course:
        telephone Caron on 0116 232 5166 or send an e-mail


 

Please do not hesitate to telephone on 0116 232 5166 should you have any queries or special requirements.

We accept all major credit and debit cards.

Distance Learning Delivery
Delivery will normally be by Royal Mail Recorded.  We will post the first pack of course materials either the day after payment (or first instalment) has been received; or after 10 working days in the case of cheque payments; or when a special order for the course chosen has been received in by KeyNet.

 

Distance Learning Cancellations

Under the Distance Selling Regulations 2000 an individual has the right to cancel within seven working days of receipt of goods or seven working days from commencement of agreement for services.   Cancellations to be made in writing to KeyNet.  This right to cancel does not apply to orders for Cassette Tapes, Video Tapes or CDs which have been unsealed or personalised items.

Please note that all of KeyNet courses are services and the self study packs are goods.

 

Payments by Credit and Debit Cards

We accept all major credit and debit cards and we do NOT charge the customer any extra for using these - with the following 2 exceptions:

 

If a company wishes to pay using a company card we will then pass on the charges.  (For example a NatWest credit card issued to KeyNet would be a company card).  Please enquire about this if you are in any doubt.

 

Should a customer who has paid for a course by credit card decide to cancel the course and request a refund then the fees we have been charged by the card company for both the initial transaction and the refunded transaction will be deducted from any refund which may be due together our own administration charges.